Refund and Returns Policy

At Desi Diva, we take great care in delivering high-quality accessories that are carefully inspected before shipping. Due to the nature of our products, we do not accept returns or exchanges once an order has been placed.

1. No Return & No Exchange Policy

All sales are final. We do not offer returns, refunds, or exchanges on any products.
Due to hygiene and safety reasons, items such as jhumkas, earrings, bracelets, and other accessories cannot be returned.
We do not accept returns for change of mind, incorrect selection, or personal preferences.

2. Damaged or Incorrect Items

We ensure that all items are packed with care. However, if you receive a damaged or incorrect item, please contact us within 24 hours of delivery with:
✅ Your order number
✅ Clear photos of the item and packaging

After review, if we find the issue valid, we may offer a replacement or store credit at our discretion.

3. Cancellations

  • Once an order is placed, it cannot be canceled or modified as we begin processing it immediately.
  • Please review your order carefully before checkout.